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Dhaka Thursday,  Mar 28, 2024

REB To Provide Digital Receipt Of Financial Transactions To Consumers

EB Report

Receipt of financial transactions via computer and customer complaint receiving procedure is to be started by Bangladesh Rural Electrification Board (REB).
The concerns opinion is that this will bring transparency and trustworthiness in the system and provide Improved quality of customer service and reduce harassment in getting better and prompt service.
On Saturday this program was launched at the regional office under Narsingdi PBS-1 in Ghorashal. PBS is to start this service in all PBSs in phases.
Narsingdi PBS-1 program was inaugurated by the director of the central region BREB Md. Imdadul Islam. At the time, General Manager at Narsingdi PBS-1, Z, M, Azad, deputy director of the central region BREB Asafauddaula, Assistant director Gautam Kumar, Deputy General Manager Anita Bardhan, Ghorashal regional office, Md. Ahsanul Karim, IT Engineer, Ayman Obaid Ullah and Mustafa Ashish Islam CEO of billing software development and implementing company (Water Speed).
Earlier this year, BREB Chairman Major General Moin Uddin instructed in a conference at Brigadier Sabih Uddin Auditorium on April 16 to provide computerized official receipt in cash section of PBS and advised quick power connections and to improve the quality of customer service and for the transparency of the services he advised to digitalize the system. In respect to that this program was launched in Regional Office of Narsingdi PBS-1 in Ghorashal. Bangladesh Rural Electrification Board is to provide this service to 15.5 million customers in 77 PBSs.

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